问题补充：
In the past, when people had problems, they usually went to their families or friends to get advice. Today it is possible to get advice from radio shows, TV programmes and telephone hot lines. A hot line is a telephone line. It offers a direct way of getting in touch with advisers. Most hot lines are completely anonymous. That is to say, callers do not have to say their names or telephone numbers. Most hot lines are free. Callers do not have to pay for the advice or the phone calls. At some hot lines, the advisers are volunteers. Other hot lines pay their advisers for their work. Usually the advisers are full-time-job people with years of education and experience, but sometimes, the advisers have only taken a short class before starting to work on the hot line. All the advisers listen to people and help them solve their problems.
【小题1】How did people get advice when they had problems in the past?A．They listened to the radioB．They went to their families or friendsC．They watched TV programmesD．They made telephone calls【小题2】What is a telephone hot line?A．A hot telephoneB．A phone call to the listenersC．A telephone line for people to get adviceD．A training class on the phone【小题3】What does the underlined word anonymous mean in Chinese in the passage?A．匿名的B．虔诚的C．开放的D．免费的【小题4】According to the passage, how does a caller get in touch with the adviser working on the hot line?
B
答案：
(答案→)B
解析：主旨大意：短文主要介绍了现代社会中，热线电话在社会生活中的作用以及它的运行方式。
【小题1】根据In the past, when people had problems, they usually went to their families or friends to get advice. 描述，可知选B。
【小题2】根据A hot line is a telephone line. It offers a direct way of getting in touch with advisers.描述，可知选C。
【小题3】联系下文That is to say, callers do not have to say their names or telephone numbers.描述，可知大部分热线电话是匿名的。故选A。
【小题4】根据短文描述，可知人们主要是通过电话与这些热线电话顾问联系，故选D，这个人正在打电话。
