A:Excuse me.I lost my passbook this morning.What should I do?
B:I"m sorry to hear that. But you can report it lost.
A:What"s the procedure?
B:Please tell me the account name and number,maturity,amount and code number if you have that information.
A:Let me think it over.Oh…,it"s a one-year fixed deposit with 1,500 USD in it. No code number and the account name is Jim Brown. Is that all right?
B:That"ll do.Now show me your ID card,please.
A:Here you are.
B:Please fill out the application form. Please come come to renew your passbook or get your money in seven days.
A:It"s very kind of you.
B:You"re welcome.
A:打搅一下，今天上午我丢了存折。我该怎么办呢？
B:真为您感到遗憾。您可以办理挂失。
A:如何办理呢？
B:请给我提供有关情况，如户名，账号，存期，金额，如有密码也要告知。
A:让我想一想。哦，是，一年定期存折，有1,500美元。存折没有密码。户名是杰姆•布朗,对吗？
B:行了。请把您的身份证给我看一下，好吗？
A:给您。
B:请填写申请单。七天后来补领新存折，也可以提现金。
A:您真是太好了。
B:不客气。
